We LOVE Disney. LOVE it. Walt Disney World is hands down my boys favorite place to go on vacation. In fact, they were just asking the other day when we are planning our next trip! I’ve written in the past about Navigating Disney with a Special Needs Child and now some of that info is changing. The internet has been buzzing with a lot of misinformation, so I wanted to share with you the info I’ve received straight from the
horses Mouse’s mouth!
The Guest Assistance Card is now changing it’s name, and some of it’s policies, to the Disability Access Service Card. Disney worked with Autism Speaks, as well as other disability groups to make sure these changes were appropriate for all who need to use the new system.
Frequently Asked Questions:
How will the new Disney program work?
The Disability Access Service Card will offer Guests a return time for an attraction based on the current wait time. Guest Assistance Cards will continue to be in effect until Oct. 9. We look forward to sharing more information as we get closer to implementation.
Did Disney receive assistance in developing the Disability Access Service Card?
Yes, Disney is engaging disability groups, and Autism Speaks was instrumental in providing feedback as we developed this new process.
Why is Disney making these changes?
Given the increasing volume of requests Disney receives for special access to our attractions, we are changing our process beginning Oct. 9 so that it creates a more consistent experience for all our Guests while providing accommodations for Guests with disabilities.
Who will be eligible for a Disability Access Service Card?
Our goal is to accommodate Guests who aren’t able to wait in a conventional queue environment due to a disability (including non-apparent disabilities).
Will Guests on wish trips also use Disability Access Service Cards?
No. Guests who are visiting through wish-granting organizations will have access through a separate program.
What should Guests do if they have concerns?
Guests should contact Guest Relations to discuss their assistance needs.